My carpet is heavily soiled. What do you recommend?
For extremely heavily soiled carpets we recommend an additional process with a scrubber, which will be used at no extra charge. Through scrubbing movements, heavily soiled areas are loosened so that they can be more easily extracted.

Does cleaning my carpet kill germs?
Yes. Because we are truckmounted we operate at temperatures of 230 degrees which leaves your carpet sterile, and free of allergens.

How long does the carpet take to dry?
Drying time depends on several factors: The type of fiber. Synthetic carpets dry between 1 to 6 hours depending on conditions.

Are all carpet and upholstery cleaning agents about the same?
No. Cheaper, commonly used cleaning agents have a high ph, which may cause damage to your carpet and cause resoiling. The carpet should be rinsed with a special rinsing agent.

 Can I walk on the carpet right after the cleaning has been done?
Yes. However, we recommend you avoid high traffic until the carpet is completely dry. Use caution as wet feet may cause slipping and falling

 Once the pet urine treatment is completed; will my pet keep marking that particular place?
The products we use to perform pet urine treatment contain a pet deterrent; however, each pet acts differently, so we cannot guarantee that your pet will stop marking that place we treated.

I have a flea problem. Should I get the carpet treated first, or cleaned first?
We recommend cleaning first. You should bring this to the carpet technician's attention for suggested treatment

Can I have both my area rugs and the carpet that it sits on cleaned at the same time?
Yes. However, the area rug cannot dry over the wet carpet. After cleaning the area rug must be taken to another area that is dry